SHIPPING POLICY
At DRAKLER, we are committed to delivering your order safely, securely and on time. This Shipping Policy explains how orders placed through the official DRAKLER online store are processed and delivered.
DRAKLER is operated by Drakler Luxury Private Limited.
1. ORDER PROCESSING
Orders are generally processed within [1–2 business days] after successful payment or order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive shipping confirmation and tracking details through the contact information provided at checkout.
2. DELIVERY TIME
Estimated delivery time within India is generally:
Metro & Major Cities: 2–5 business days
Other Locations: 3–7 business days
Remote/Serviceable Areas: 5–10 business days
Delivery timelines are estimates and may vary depending on the destination, courier service, weather, public holidays, transportation conditions and other circumstances beyond our control.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, DRAKLER may offer free shipping on selected products, orders above a specified value, or during promotional campaigns.
Any applicable shipping offer will be clearly communicated on the website or at checkout.
4. CASH ON DELIVERY
Cash on Delivery (COD) may be available for selected locations and orders, subject to courier availability and DRAKLER's applicable terms.
COD availability may vary depending on the delivery address and order value.
For certain COD orders, DRAKLER may contact the customer to confirm the order before dispatch.
5. ORDER TRACKING
Once your order has been dispatched, tracking information will be shared